Contact Us

Have questions, feedback, or need support? We'd love to hear from you and help make your puzzle gaming experience even better.

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Email Support

For general inquiries, technical support, or feedback about the game.

chao.qu521@gmail.com

We typically respond within 24 hours

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Bug Reports

Found a bug or technical issue? Help us improve the game by reporting it.

Report Bug

Include device info and steps to reproduce

Frequently Asked Questions

How do I report a bug or technical issue? ▼

Email us at chao.qu521@gmail.com with "Bug Report" in the subject line. Please include your device type, browser version, and detailed steps to reproduce the issue. Screenshots or screen recordings are very helpful.

Can I suggest new features for the game? ▼

Absolutely! We love hearing ideas from our players. Send your suggestions to our email or use the contact form above. While we can't implement every suggestion, we carefully consider all feedback for future updates.

The game isn't loading properly. What should I do? ▼

Try refreshing the page first. If that doesn't work, clear your browser cache and cookies, then try again. Make sure you're using a modern browser like Chrome, Firefox, Safari, or Edge. If problems persist, contact us with your browser and device details.

How quickly do you respond to messages? ▼

We aim to respond to all inquiries within 24 hours during weekdays. Technical issues and bug reports are prioritized and typically get faster responses. Response times may be longer during weekends and holidays.

Is my personal information safe when contacting you? ▼

Yes, we take privacy seriously. Any personal information you share when contacting us is used only to respond to your inquiry and is not shared with third parties. See our Privacy Policy for full details.

Ready to Play?

While you're here, why not try out Sand Blast Block Puzzle and experience the unique physics-based gameplay yourself?

Play Sand Blast Puzzle